The Concept of SurgeryOne

Surgery One´s concept is as simple as it is efficient: aiming to facilitate access to high quality treatment and advice by booking you in with or recommending you to highly specialised senior surgeons who are for many years working in their field of expertise. What we try and do is giving a few hand selected surgeons more market visibility by bundling their market power but without influencing them or putting pressure in any way. We might take over some of the organising and paper work if the surgeon asks us to, but not more than this, the whole medical side of things is in the hand of the surgeon and the surgeon's practice/hospital/medically trained staff.

The surgeon/practitioner has the responsibility for what he does and says, and consequently has to do the talking and to give his advice and treatment the way he sees fit. Consequently, Surgery One has only highly qualified staff, which doesn't do hard sales for ethical reason. Once a patient is put in contact with a specific surgeon, the patient and his surgeon do whatever they want to do, we are not involved in this process.

Operating at competitive rates in expensive London environment is a difficult task. However, if you cut out the middle man, cut overheads, don’t spend too much money on advertising but rather grow by word of mouth, it can be done.

Our business is based on word of mouth and is only possible, if you – the patient - are happy enough to recommend us further. If you are pushed to something beyond your own wishes, you are not likely to be satisfied later on. Also, doing a good job does not only make the patient happy, but also all staff members involved. This too is important.

Contacting SurgeryOne

Get in contact with us – either by telephone, email or in person - and book a thorough consultation with our most specialised consultant surgeon.

The Consultation

The consultation is meant to answer all your questions and establish your needs or best options, and is not binding in any way to go further. The cosmetic surgery / treatment consultation should shed light on the confusing and often wrong information distributed via the media, and educate you to have a realistic view.

Listen carefully to your surgeon’s advice on what seems doable and what seems not, also follow his/her post operative instructions. Only because some patients got away with not following postoperative instructions, or by changing them according to their own ideas, does not mean it would work for you as well. Tiny differences in technique have important implications on the healing process (many surgeons use different techniques) and this is where you can contribute towards having a good result by taking the postoperative advice seriously.

Satisfaction

If you are happy with our service provided, please tell others. If we should improve something, please tell us. Everything is and has to be an evolutionary process, therefore feedback is important and always appreciated.

Quick summary

• Book a consultation with via Surgery One;
• Attend to the consultation.
• Return home, read our information, add research from various sources, and decide whether you want to proceed or not;
• Get information regarding the cost involved from the SurgeryOne office;
• If you decide to proceed, pay a deposit for the preoperative check, and a few routinely done formalities (i.e. GP letter for your own security – you can opt out of this but it is better not to). At this point you can still stop everything, SurgeryOne will keep your deposit though;
• Book your surgery / treatment;
• Have your surgery;
• Have some relaxing days at home (not abroad). Give us a call if you have any questions;
• Attend to your review appointments.

Further information

This web site has been prepared to give a basic understanding of the procedure before a consultation takes place, and to cover many of the questions frequently asked about this type of cosmetic surgery. Final decisions should not be made until an individual assessment has taken place with the surgeon.

There is no obligation on the part of the patient to undergo surgery by attending for consultation.

If you have any further questions or would like to arrange a consultation please fill in the online form or call us on 07590 666 302. All enquiries are always treated confidentially.